Please use this identifier to cite or link to this item:
https://olympias.lib.uoi.gr/jspui/handle/123456789/31927
Title: | Practical Lessons Drawn from 10+ Years of Doing Library Service Quality Assessments in a Research Library |
Alternative title / Subtitle: | A Decade of Assessment at a Research Extensive University Library Using LibQUAL+® |
Institution and School/Department of submitter: | Πανεπιστήμιο Ιωαννίνων. Βιβλιοθήκη & Κέντρο Πληροφόρησης |
Keywords: | Longitudinal assessment,Collection assessment,Service assessment,Library Service Quality Assessments |
URI: | https://olympias.lib.uoi.gr/jspui/handle/123456789/31927 http://dx.doi.org/10.26268/heal.uoi.11742 |
Publisher: | Πανεπιστήμιο Ιωαννίνων. Βιβλιοθήκη & Κέντρο Πληροφόρησης |
Appears in Collections: | 1η Ημέρα (17ο ΠΣΑΒ - 24/9/2008) |
Files in This Item:
File | Description | Size | Format | |
---|---|---|---|---|
a2.Cook-text.pdf | Κυρίως άρθρο | 882.62 kB | Adobe PDF | View/Open |
a2.Cook-Presentation.pdf | Παρουσίαση | 2 MB | Adobe PDF | View/Open |
This item is licensed under a Creative Commons License