Browsing by Author Thompson, Bruce

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Comparisons of Library Users Expectations and Perceptions Across North American, European, African, Asian and Australian LibrariesKyrillidou, Martha; Cook, Colleen; Thompson, Bruce27-Dec-2021-
Practical Lessons Drawn from 10+ Years of Doing Library Service Quality Assessments in a Research LibraryCook, Colleen; Kyrillidou, Martha; Thompson, Bruce21-Sep-2022-